Chercher de l’aide pour réussir à l’université : acteurs traditionnels et nouveaux médiateurs numériques
Martine Peters, Laurence Huot, Mélissande Trottin, Miranda Walston
Diapositive 3: travaux écrits à l’université
Mehrabi Boshrabadi, A., & Boud, D. (2025). How can first-year assessment contribute to the continuing development of students’ academic writing skills? Assessment in Education: Principles, Policy & Practice, 32(3), 257-275. https://doi.org/10.1080/0969594X.2025.2538515
Roy, S., Biswas, A. K., & Sharma, M. (2025). Stress, Anxiety, and Depression as Psychological Distress Among College and Undergraduate Students: A Scoping Review of Reviews Guided by the Socio-Ecological Model. Healthcare, 13(16), 1948. https://www.mdpi.com/2227-9032/13/16/1948
Danielewicz, J., Jack, J., Hall, A., Singer, S. A., Stuemke, E., & Ware, J. (2021). Assignments and Expectations: The Role of Genre and Faculty Expectations in Transfer. Composition Forum, 46.
Patout, P.-A., & Damar, M.-È. (2021). La cohérence dans les productions écrites des étudiants universitaires. Lidil. Revue de linguistique et de didactique des langues(64).
Jimenez et al. (2024)
Pineteh, E. A. (2014). The academic writing challenges of undergraduate students: A South African case study. International Journal of Higher Education, 3(1), 12-22.
Diapositive 4: aide, intégrité et IA
Beisler, M., & Medaille, A. (2016). How Do Students Get Help with Research Assignments? Using Drawings to Understand Students’ Help Seeking Behavior. The Journal of Academic Librarianship, 42(4), 390-400. https://doi.org/https://doi.org/10.1016/j.acalib.2016.04.010
Chowdhury, S., Gibb, F., & Landoni, M. (2011). Uncertainty in information seeking and retrieval: A study in an academic environment. Information Processing & Management, 47(2), 157-175. https://doi.org/https://doi.org/10.1016/j.ipm.2010.09.006
Wang, K., & Lawrence, R. (2024). HelpMe: Student help seeking using office hours and Email. Proceedings of the 55th ACM Technical Symposium on Computer Science Education V. 1.
Black, R. W., & Tomlinson, B. (2025). University students describe how they adopt AI for writing and research in a general education course. Scientific Reports, 15(1), 8799. https://doi.org/10.1038/s41598-025-92937-2
Li, Y., Raković, M., Srivastava, N., Li, X., Guan, Q., Gašević, D., & Chen, G. (2025). Can AI support human grading? Examining machine attention and confidence in short answer scoring [Article]. Computers and Education, 228, Article 105244. https://doi.org/10.1016/j.compedu.2025.105244
Sutton, A., & Taylor, D. (2011). Confusion about collusion: working together and academic integrity. Assessment & Evaluation in Higher Education, 36(7), 831-841.
Campbell, C., Haikney, E., & Waddington, L. (2024). Collusion: The New Norm? In Academic Integrity and the Role of the Academic Library: Institutional Examples and Promising Practices (pp. 139-155). Springer.
Amigud, A., & Hosseini, S. (2024). Collaboration, collusion, and barter-cheating: an analysis of academic help-seeking behaviors. 49. https://doi.org/https://doi.org/10.1080/02602938.2023.2259631
Chen, H., Van Reyk, D., & Oliver, B. G. (2025). The use of AI large language models by university students for assignment preparation. Adv Physiol Educ, 49(2), 517-525. https://doi.org/10.1152/advan.00181.2024
Diapositive 5: Cadre théorique : aide à l’université
Yang, F., Yang, X., Xu, M., & Stefaniak, J. (2024). An Exploration of How Students Prioritize Help-Seeking Sources in Online Learning Environments. TechTrends, 68(3), 456-468. https://doi.org/10.1007/s11528-024-00944-3
Karabenick, S. A., & Knapp, J. R. (1991). Relationship of academic help seeking to the use of learning strategies and other instrumental achievement behavior in college students. Journal of Educational Psychology, 83(2), 221.
Qayyum, A. (2018). Student help-seeking attitudes and behaviors in a digital era. International Journal of Educational Technology in Higher Education, 15(1), 17. https://doi.org/10.1186/s41239-018-0100-7
Bornschlegl, M., & Caltabiano, N. J. (2022). Increasing Accessibility to Academic Support in Higher Education for Diverse Student Cohorts. Teaching and Learning Inquiry, 10. https://doi.org/10.20343/teachlearninqu.10.13
Beisler, M., & Medaille, A. (2016). How Do Students Get Help with Research Assignments? Using Drawings to Understand Students’ Help Seeking Behavior. The Journal of Academic Librarianship, 42(4), 390-400. https://doi.org/https://doi.org/10.1016/j.acalib.2016.04.010
Qayyum, A. (2018). Student help-seeking attitudes and behaviors in a digital era. International Journal of Educational Technology in Higher Education, 15(1), 17. https://doi.org/10.1186/s41239-018-0100-7
Diapositive 6 : Cadre théorique : nature de l’aide
Makara, K. A., & Karabenick, S. A. (2013). Characterizing sources of academic help in the age of expanding educational technology: A new conceptual framework. Advances in help-seeking research and applications: The role of emerging technologies, 37-72.
Beisler, M., & Medaille, A. (2016). How Do Students Get Help with Research Assignments? Using Drawings to Understand Students’ Help Seeking Behavior. The Journal of Academic Librarianship, 42(4), 390-400. https://doi.org/https://doi.org/10.1016/j.acalib.2016.04.010
Thomas et al., 2017
Diapositive 7 : Cadre théorique : qui aide les étudiants
Gaudet, L. (2025). A case for low-stakes collaboration: Increasing access through a mini-assignment in the first-year composition classroom. The Journal of Academic Librarianship, 51(6), 103150. https://doi.org/10.1016/j.acalib.2025.103150
Vinyard, M., Mullally, C., & Colvin, J. B. (2017). Why do Students Seek Help in an Age of DIY? Using a Qualitative Approach to Look Beyond Statistics. Reference & User Services Quarterly, 56(4), 257-267. https://doi.org/10.5860/rusq.56.4.257
Sapp, L., Fagan, J., Ostermiller, H., & Price, e. (2022). Student Perceptions of Academic Librarians and the Librarian Faculty-Student Dynamic: Minding our gaps. New Review of Academic Librarianship, 28(2). https://doi.org/10.1080/13614533.2021.1906717
Earp, V. J. (2024). Evolution of an academic integrity librarian. In J. Seeland & J. Openo (Eds.), Academic Integrity and the Role of the Academic Library : Institutional Examples and Promising Practices (pp. 157-167). Springer.
Diapositive 8 : Cadre théorique : qui aide les étudiants
Giblin, J., Stefaniak, J., Eckhoff, A., & Luo, T. (2021). An exploration of factors influencing the decision-making process and selection of academic help sources. Journal of Computing in Higher Education, 33(1), 1-18. https://doi.org/10.1007/s12528-020-09252-0
Yang, F., Yang, X., Xu, M., & Stefaniak, J. (2024). An Exploration of How Students Prioritize Help-Seeking Sources in Online Learning Environments. TechTrends, 68(3), 456-468. https://doi.org/10.1007/s11528-024-00944-3
Qayyum, A. (2018). Student help-seeking attitudes and behaviors in a digital era. International Journal of Educational Technology in Higher Education, 15(1), 17. https://doi.org/10.1186/s41239-018-0100-7
Schlusche, C., Schnaubert, L., & Bodemer, D. (2023). Understanding students’ academic help-seeking on digital devices – a qualitative analysis. Research and Practice in Technology Enhanced Learning, 18, 017. https://doi.org/10.58459/rptel.2023.18017
Parlat (2008).
Diapositive 9 : Cadre théorique : AI et aide
Zhang, M., & Yang, X. (2025). Google or ChatGPT: Who is the better helper for university students. Education and Information Technologies, 30(4), 5177-5198. https://doi.org/10.1007/s10639-024-13002-5
Donnell, F. O., Porter, M., & Fitzgerald, S. (2024). The role of artificial intelligence in higher education: Higher education students use of ai in academic assignments. Irish Journal of Technology Enhanced Learning, 8(1).
Black, R. W., & Tomlinson, B. (2025). University students describe how they adopt AI for writing and research in a general education course. Scientific Reports, 15(1), 8799. https://doi.org/10.1038/s41598-025-92937-2
Chen, H., Van Reyk, D., & Oliver, B. G. (2025). The use of AI large language models by university students for assignment preparation. Adv Physiol Educ, 49(2), 517-525. https://doi.org/10.1152/advan.00181.2024
Mahasneh, R. A., Sowan, A. K., & Nassar, Y. H. (2012). Academic Help-Seeking in Online and Face-To-Face Learning Environments. E-Learning and Digital Media, 9(2), 196-210. https://doi.org/10.2304/elea.2012.9.2.196
